Privacy Policy

Effective Date: 6/30/2025

Best Day Ever Ice Cream Truck ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Best Day Ever Ice Cream Truck when you visit our website http://bestdayevericecreamtruck.com , place an order, or otherwise interact with us.

By using our website, you consent to the practices described in this Privacy Policy.

We collect personal information that you voluntarily provide when:

• Placing an order
• Creating an account
• Submitting a form
• Signing up for our newsletter or SMS alerts
• Entering a contest or promotion
• Contacting customer service

This information may include:

• Full Name
• Billing & Shipping Address
• Email Address
• Phone Number
• Payment Information (processed securely via third-party payment gateways)
• Order History and Preferences

We never store your full credit card details on our servers.

When you visit our website, we may collect certain information automatically using tools like cookies, web beacons, log files, and analytics services. This may include:

• IP Address
• Browser Type
• Device Type
• Pages Visited
• Referring Website
• Date/Time of Visit
• Clickstream Data

We may receive information about you from:

• Payment processors (e.g., Stripe, PayPal)
• Shipping providers (e.g., UPS, USPS)
• Marketing platforms (e.g., Meta, Google Ads)
• Affiliate partners or referral programs

We use the collected information to:

• Process and fulfill your orders
• Provide order status updates and receipts
• Respond to inquiries and support requests
• Send transactional or promotional emails/SMS
• Personalize and improve your shopping experience
• Prevent fraud or unauthorized transactions
• Comply with legal and regulatory requirements

We do not sell or rent your personal data.

We may share your information with:

• Payment Processors to complete transactions securely
• Shipping Carriers to deliver orders
• Email/SMS Providers to communicate with you
• Analytics Providers to improve our services
• Ad Networks (e.g., Google, Facebook) to show relevant ads
• Legal Authorities when required by law

All service providers are bound by contractual obligations to protect your data and use it only for the intended purpose.

We use cookies, pixels, and tracking scripts for:

• Remembering your cart and preferences
• Analytics and website performance
• Targeted advertising (e.g., Google Ads, Meta Pixel)
• Retargeting abandoned carts

You can control cookie settings through your browser. Note that disabling cookies may affect site functionality.

When required by law (e.g., in the EU), you will see a cookie consent banner upon visiting the site.

We retain your information:

• For as long as your account is active
• As needed to fulfill your orders or services
• To comply with legal obligations (e.g., tax records)
• Until you request deletion (see "Your Rights" below)

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your data
• Request deletion of your data ("Right to be Forgotten")
• Object to or restrict certain processing activities
• Withdraw consent to marketing
• Data portability (receive a copy of your data)

To exercise any of these rights, contact us at: bestdayeverict@gmail.com

If you reside in the EEA or California, you may also file a complaint with your local data protection authority.

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn that we have collected personal information from a child without parental consent, we will delete it promptly.

You may opt-in to receive marketing via email or SMS. By doing so, you agree to receive promotional offers, announcements, and product updates.

You can unsubscribe at any time by:

• Clicking the "Unsubscribe" link in our emails
• Replying "STOP" to SMS messages
• Contacting us directly at bestdayeverict@gmail.com

We comply with the CAN-SPAM Act and applicable regulations.

We take security seriously and implement appropriate technical and organizational safeguards including:

• SSL encryption
• PCI-compliant payment processing
• Firewall and malware protection
• Restricted internal access to sensitive information

No method of transmission over the Internet is 100% secure. You acknowledge this risk by using our services.

Our website may link to external sites. We are not responsible for the privacy policies or practices of those websites. We encourage you to review their privacy statements.

If you are accessing the site from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by:

• Posting an update on this page
• Sending an email, if applicable

Continued use of our site after such changes constitutes your acceptance.

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Best Day Ever Ice Cream Truck

Phone: 848-992-7043
Email: bestdayeverict@gmail.com